Achieving Career Goals: Award in Principles of Marketing and Customer Service SCQF Level 7 Impact
-- viewing nowThe Achieving Career Goals: Award in Principles of Marketing and Customer Service SCQF Level 7 Impact certificate course is a crucial program for individuals seeking to advance their careers in marketing and customer service. This course focuses on the importance of understanding customer needs, effective communication, and marketing strategies that drive business growth.
6,410+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Customer Relationship Management (CRM) and Customer Service Excellence
• Digital Marketing and Social Media Strategies
• Data Analytics for Marketing and Customer Insights
• Achieving Marketing Objectives and Key Performance Indicators (KPIs)
• Marketing Communications and Branding
• Sales Management and Revenue Generation
• Market Research and Competitive Analysis
Career path
| Career Role (Marketing & Customer Service) | Description |
|---|---|
| Marketing Manager | Develop and execute marketing strategies, leading teams and managing budgets. High demand, excellent career progression. |
| Customer Success Manager | Build strong client relationships, ensuring customer satisfaction and retention. Growing field with competitive salaries. |
| Digital Marketing Specialist | Implement digital marketing campaigns across various channels (SEO, SEM, Social Media). High skill demand, dynamic environment. |
| Marketing Analyst | Analyze marketing data to identify trends and optimize campaigns. Strong analytical skills are essential. Data driven career. |
| Customer Service Representative | Provide excellent customer support via phone, email, or chat. Foundation role with opportunities for advancement. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate