Real-World Skills: Award in Principles of Marketing and Customer Service SCQF Level 7 in the UK

-- viewing now

Real-World Skills: Award in Principles of Marketing and Customer Service SCQF Level 7 provides essential skills for marketing and customer service professionals. This qualification enhances marketing strategies and customer relationship management (CRM).

5.0
Based on 4,773 reviews

3,128+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

Develop effective communication and problem-solving skills. Gain practical experience in market research and digital marketing. The Real-World Skills Award is ideal for marketing and customer service roles, and aspiring entrepreneurs. Boost your career prospects with this valuable qualification. Learn to analyze market trends and manage customer expectations. Explore the Real-World Skills: Award in Principles of Marketing and Customer Service today! Enrol now and unlock your potential.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Marketing Principles and Strategies
• Customer Relationship Management (CRM) and Customer Lifetime Value
• Digital Marketing and Social Media Strategies
• Market Research and Analysis for effective marketing
• Sales and Negotiation Techniques for improved customer service
• Understanding Consumer Behaviour
• Developing and Implementing Marketing Plans
• Principles of Excellent Customer Service

Career path

Career Roles (Marketing & Customer Service) Description
Marketing Manager (Digital Marketing, Brand Management) Develop and execute marketing strategies, manage campaigns, analyze data, and lead marketing teams. High demand for digital marketing skills.
Customer Service Manager (Customer Relationship Management, Client Onboarding) Oversee customer service operations, improve customer satisfaction, manage teams, and resolve complex issues. Strong leadership and CRM skills are essential.
Marketing Executive (Social Media Marketing, Content Marketing) Support marketing campaigns, create marketing content, manage social media, and analyze marketing data. Experience in content creation is highly valued.
Customer Service Representative (Client Support, Technical Support) Provide excellent customer support, resolve customer queries, and escalate complex issues. Proficiency in communication and problem-solving skills is vital.
Market Research Analyst (Data Analysis, Market Trends) Conduct market research, analyze data, identify market trends, and provide insights to inform marketing strategies. Strong analytical and research skills are necessary.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
REAL-WORLD SKILLS: AWARD IN PRINCIPLES OF MARKETING AND CUSTOMER SERVICE SCQF LEVEL 7 IN THE UK
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment