Career Boost: Award in Principles of Marketing and Customer Service SCQF Level 7 Skills in Action
-- viewing nowCareer Boost: Award in Principles of Marketing and Customer Service SCQF Level 7 Skills in Action provides essential skills for career advancement. This program enhances your understanding of marketing principles and customer service excellence.
7,807+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Customer Relationship Management (CRM) and Customer Service Excellence
• Digital Marketing and E-commerce Strategies
• Market Research and Analysis for Informed Decision Making
• Brand Management and Marketing Communications
• Sales Management and Negotiation Techniques
• Understanding Consumer Behaviour and Market Segmentation
• Developing and Implementing Marketing Plans
Career path
| Career Roles (Marketing & Customer Service) | Description |
|---|---|
| Marketing Manager (Digital Marketing, Brand Management) | Develop and execute marketing strategies, manage campaigns, analyze data, and build brand awareness. High demand in UK's competitive market. |
| Customer Success Manager (Client Relationship, Account Management) | Onboard new clients, manage client relationships, resolve issues, and ensure client satisfaction. Crucial for customer retention and growth. |
| Market Research Analyst (Data Analysis, Consumer Insights) | Conduct market research, analyze data, identify trends, and provide insights to inform marketing decisions. Essential for informed strategic planning. |
| E-commerce Manager (Digital Marketing, Online Sales) | Manage online stores, optimize website performance, and drive online sales. Booming sector in the UK's digital economy. |
| Customer Service Representative (Customer Support, Client Communication) | Provide excellent customer service, resolve inquiries, and handle complaints. Foundation of positive customer experience. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate