Career Boost: Award in Principles of Marketing and Customer Service SCQF Level 7 Skills in Action

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Career Boost: Award in Principles of Marketing and Customer Service SCQF Level 7 Skills in Action provides essential skills for career advancement. This program enhances your understanding of marketing principles and customer service excellence.

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About this course

Learn effective sales strategies, digital marketing techniques, and customer relationship management (CRM). Ideal for professionals seeking career progression or those entering the field, this Career Boost program delivers practical application. Gain a SCQF Level 7 qualification, boosting your employability and earning potential. Career Boost: Award in Principles of Marketing and Customer Service is your key to success. Explore the program details and unlock your full potential today!

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Course details

• Marketing Principles and Strategy
• Customer Relationship Management (CRM) and Customer Service Excellence
• Digital Marketing and E-commerce Strategies
• Market Research and Analysis for Informed Decision Making
• Brand Management and Marketing Communications
• Sales Management and Negotiation Techniques
• Understanding Consumer Behaviour and Market Segmentation
• Developing and Implementing Marketing Plans

Career path

Career Roles (Marketing & Customer Service) Description
Marketing Manager (Digital Marketing, Brand Management) Develop and execute marketing strategies, manage campaigns, analyze data, and build brand awareness. High demand in UK's competitive market.
Customer Success Manager (Client Relationship, Account Management) Onboard new clients, manage client relationships, resolve issues, and ensure client satisfaction. Crucial for customer retention and growth.
Market Research Analyst (Data Analysis, Consumer Insights) Conduct market research, analyze data, identify trends, and provide insights to inform marketing decisions. Essential for informed strategic planning.
E-commerce Manager (Digital Marketing, Online Sales) Manage online stores, optimize website performance, and drive online sales. Booming sector in the UK's digital economy.
Customer Service Representative (Customer Support, Client Communication) Provide excellent customer service, resolve inquiries, and handle complaints. Foundation of positive customer experience.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CAREER BOOST: AWARD IN PRINCIPLES OF MARKETING AND CUSTOMER SERVICE SCQF LEVEL 7 SKILLS IN ACTION
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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