Real-World Skills: Award in Principles of Marketing and Customer Service SCQF Level 7 Success Stories

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Real-World Skills: Award in Principles of Marketing and Customer Service SCQF Level 7 showcases inspiring success stories. This program equips learners with practical marketing and customer service skills.

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About this course

It's ideal for those seeking career advancement or a change in profession. Hear from graduates who've landed dream jobs and boosted their careers through enhanced marketing strategies and excellent customer relations. The Real-World Skills: Award in Principles of Marketing and Customer Service demonstrates the power of practical application. Discover how the program transforms lives. Read inspiring stories of success. Explore the Real-World Skills: Award in Principles of Marketing and Customer Service today!

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Course details

• Developing Marketing Strategies & Plans
• Understanding Customer Behaviour & Needs
• Digital Marketing & Social Media for Customer Engagement
• Principles of Customer Service Excellence
• Managing Customer Complaints & Resolving Conflicts
• Marketing Research & Data Analysis
• Building & Maintaining Customer Relationships
• Implementing Effective Marketing Campaigns

Career path

Career Role Description
Marketing Manager (Digital Marketing, Content Marketing) Develop and execute marketing strategies, manage digital campaigns, analyze data, and lead teams. High demand in diverse sectors.
Customer Service Manager (Client Relations, Customer Retention) Oversee customer service operations, improve customer satisfaction, train staff, and implement CRM systems. Essential for excellent customer experience.
Marketing Analyst (Data Analysis, Market Research) Analyze market trends, conduct research, and provide insights to inform marketing strategies. Critical for data-driven decision making.
Sales Representative (Business Development, Account Management) Build relationships with clients, generate leads, close deals, and manage accounts. Essential for business growth and revenue generation.
E-commerce Manager (Digital Marketing, Online Sales) Manage online stores, optimize website performance, implement marketing campaigns, and manage customer relations. Growing demand in the online retail sector.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
REAL-WORLD SKILLS: AWARD IN PRINCIPLES OF MARKETING AND CUSTOMER SERVICE SCQF LEVEL 7 SUCCESS STORIES
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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