Case Study: How Extended Postgraduate Programme in Skills for Working in Business Administration and Customer Service Industries Led to a Career in Sales
-- viewing nowExtended Postgraduate Programme: This case study showcases how a specialized postgraduate program in business administration and customer service skills transformed a career path. It follows the journey of a graduate who, after completing the postgraduate programme, successfully transitioned into a thriving sales career.
2,263+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Impact of Extended Programme on Sales Career
• Development of Key Sales Skills (e.g., communication, negotiation)
• Career Progression: From Postgraduate Study to Sales Role
• Case Study Subject's Background and Motivation
• Specific Sales Achievements and Results
• Return on Investment (ROI) of Postgraduate Programme
• Challenges Faced and Strategies Employed in Sales Career
Career path
| Career Role in Business Administration & Customer Service | Description |
|---|---|
| Sales Executive (Business Administration & Customer Service) | Develops and maintains strong client relationships, achieving sales targets while applying strong customer service skills learned during the postgraduate programme. Focuses on lead generation and account management. |
| Account Manager (Business Administration & Customer Service) | Manages existing client accounts, ensuring customer satisfaction and maximizing sales opportunities. Leverages business administration skills for strategic account planning and profitability. |
| Business Development Manager (Sales & Customer Service) | Identifies new business opportunities, develops sales strategies, and collaborates with internal teams. Excellent communication and customer service skills are essential for success. |
| Sales Representative (Customer Service & Business Administration) | Focuses on direct sales, building relationships with potential clients, and providing exceptional customer service throughout the sales process. Strong understanding of business administration principles is beneficial. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate